Targets and RAG Status

Set targets and understand RAG status indicators

Last updated: December 20, 2024

Targets and RAG Status

Set meaningful targets and understand the RAG status system.

Setting Targets

Single Target

Set one target value that applies to all periods:

  • Edit the metric
  • Enter the target value
  • Choose the operator (≥, >, ≤, <, =)
  • Period-Specific Targets

    Set different targets for different periods:

  • Edit the metric
  • Click Period Targets
  • Enter target for each period
  • Useful for seasonal variations or growth targets
  • RAG Status Explained

    RAG = Red, Amber, Green

    Green Status 🟢

    • Meeting or exceeding the target
    • No action required
    • Celebrate success!

    Amber Status 🟡

    • Close to target but not quite there
    • Needs attention
    • Take corrective action

    Red Status 🔴

    • Significantly off target
    • Requires immediate attention
    • Investigate and act

    Configuring RAG

    Higher is Better

    For metrics where higher values are good (e.g., Revenue):

    • Green: Value ≥ Target
    • Amber: Value ≥ (Target × Amber Threshold)
    • Red: Value < (Target × Amber Threshold)

    Lower is Better

    For metrics where lower values are good (e.g., Costs):

    • Green: Value ≤ Target
    • Amber: Value ≤ (Target × (2 - Amber Threshold))
    • Red: Value > (Target × (2 - Amber Threshold))

    Amber Threshold

    The amber threshold (e.g., 90%) determines the boundary between amber and red:

    • 90% means amber starts at 90% of target
    • 80% means amber starts at 80% of target

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